Meet our Executive Team

TransitCare Ltd’s day to day leadership is shared by a team of skilled and committed professionals dedicated to the organisation’s long-term sustainability and growth.

Terry O'Toole

Photo of team member

Chief Executive Officer

Dip Bus Mgt

Terry is a vastly experienced Corporate Executive. He was COO of a national waste management and transport operation for 6 years prior to joining TransitCare Ltd. Previously, Terry spent 25 years in retail management (fast moving consumable goods) and logistics with a national retailer. His position was that of State Manager, Administration and Services.

Terry provides hands on management experience to the organisation and mentoring to the executive management team. Terry has overseas and local experience in starting and growing businesses in the area of transport and logistics. He is accomplished at change management and has grown businesses from infancy to having national and international reach.

He is an operational expert who is focused on providing TransitCare the internal capability to be NDIS compliant and to grow its reach and scale.

Francine Wicks

Photo of team member

People and Quality Manager

B Bus. Mgt

Francine is an HR Practitioner who adds value through her people and systems focus, driving quality outcomes. Francine has a Bachelor of Business and more than 20 years experience managing Human Resources, Safety and Quality Systems. She has worked in both the private and not for-profit-sectors in a career that has spanned transport, manufacturing, automotive safety and mining industries.

Francine’s mission is three fold: to make our quality systems as simple and accessible as possible; to use those systems to improve the level of service we provide to our clients; and to provide our employees and volunteers with the safest possible environment and work processes.

Gary Panlook

Photo of team member

Operations Systems Manager

Dip Mgt, Dip Aerospace Engineering

Gary has an eclectic career, having previously worked for Griffith University Facilities Management for 6 years prior to joining TransitCare in 2016. Gary has previously worked over 30 years in the aerospace industry sharing his time between Defence and commercial enterprises.

Gary has travelled extensively throughout Australia and overseas examining successful company’s management systems including; Change programs, Quality management systems and the resulting computerisation of the workplace.

Gary has technical attitude with an eye for detail and is resolute on augmenting the technical aspects of scheduling and dispatch technologies.

Kerryn Prentice

Photo of team member

Finance Manager

Bus (Acc), CPA, GIA (Cert), JP (Qual)

Kerryn is a qualified accountant with more than 25 years’ experience in government, private and not-for-profit organisations. She has previously held positions as Finance and Corporate Services Manager and Financial Accountant at two not-for-profit organisations. Her career has covered all aspects of finance and administration with other positions including Auditor and Company Accountant.

Kerryn is experienced in the preparation of Board and Management Reports, as well as in the drafting and implementation of policies and procedures. Kerryn previously served as a Board Member and Chair of the Finance, Risk and Audit Committee at YWCA Queensland.

Kerryn is interested in Financial Accounting, Governance and providing value to an organisation with both financial and non-financial information. Kerryn enjoys working in the not-for-profit sector as it gives you greater purpose by assisting the wider community.